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Safe Shopping

Last updated: April 19, 2020

Your safe and secure shopping experience is important to us. Your credit card transactions with us are 100% safe as our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase.

Your personal information you provide will never be used by anyone not employed by eandsdesigns.com. Financial information that is collected is only used for the current order and then destroyed never stored on our computers. Alternatively you can also checkout and pay with our friends at PayPal.

Returns & Refunds

  • Items that have been damaged in any way, altered or washed cannot be returned.

  • Items that include customization provided by the customer are not eligible for a refund. Exceptions to this would be if E&S Designs is responsible for a fault such as misspelling / incorrect sizing on/of a product. In this case, E&S Designs will replace or refund the purchase.

  • Items must be returned within 14 calendar days from date of delivery

  • Inspection of the returned items can take 5 - 10 business days.

  • Combining your shipping time, inspection time, and your bank's credit processing time it could take 7-21 days to have your refund issued.

  • Shipping fees (if any) are not refunded.

Cancellations & Changes

Order cancellations, additions to your order, or item swaps are unavailable once an order is placed.

Undelivered Orders

If an order is not delivered by UPS or USPS and returned to our warehouse, the Returns & Refunds policy is in effect.

Estimated Dates

Delivery dates provided in your cart and checkout are estimated. All orders ship with USPS and are not guaranteed. All orders are charged a shipping cost (if any) based on order weight and/ or total. eandsdesigns.com does not provide compensation as a guarantee was not offered.

 

Use of Third Party Mark

We are a seller of third party products. Third party trademarks are shown to identify the source of the third party products, and are the property of the third parties. We may not be an authorized dealer of the third party manufacturers.

Consumer Review Policy

All reviews are submitted directly from customers regarding a past purchase. We encourage customers to give genuine and unbiased feedback. Reviews are never edited and are posted exactly as provided by the consumer. All reviews are screened and may be removed if the review…

  • Is deemed libelous, harassing, abusive, obscene, vulgar, or sexually explicit

  • Is inappropriate with respect to race, gender, sexuality, ethnicity or other intrinsic characteristic

  • Is unrelated to our products and/or services

  • Contains confidential or private information

If future order consideration is provided, it is done so automatically and not influenced by the review content.

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